Over 300 quality assurance workers at ZeniMax Media, a subsidiary of Microsoft, have reached a tentative contract agreement with the company. These workers are represented by Communications Workers of America Locals 2100, 2108, and 6215, collectively known as ZeniMax Workers United-CWA. Negotiations for this first contract have been ongoing for nearly two years.
Page Branson, Senior II QA Tester and member of the bargaining committee, remarked on the achievement: “QA workers from across the country continue to lead the charge for industry-wide change.” Jessee Leese, another QA tester and bargaining committee member, emphasized that organizing unions and bargaining collectively have empowered workers to reclaim their autonomy.
Claude Cummings Jr., President of CWA, praised the collective efforts of the workers: “Workers in the video game industry are demonstrating once again that collective power works.” The new contract includes substantial wage increases, new minimum salaries, protections against arbitrary dismissal, grievance procedures, and a crediting policy recognizing QA contributions. It also addresses how artificial intelligence is implemented in the workplace.
Nick Riddle, President of CWA Local 2100, stated that this victory showcases what can be achieved through solidarity and collective bargaining. Johnny Brown from CWA Local 2108 highlighted the commitment to equity and respect demonstrated by these workers. Alex Doblado from CWA Local 6215 celebrated their dedication to building a better future through collective action.
Contract explanation meetings will take place over the coming weeks before a ratification vote expected by June 20. Mike Davis from CWA District 2-13 expressed optimism about securing strong contracts with other studios soon. Derrick Osobase from CWA District 6 commended the achievement against one of the largest tech companies globally.
More than 2,000 Microsoft video game workers have joined CWA under a neutrality agreement allowing them to choose union representation freely.








